Refund policy

30-Day Return Policy

We accept return requests within 30 days after your order is delivered.

Return Eligibility

To be eligible for a return, the item must be unused, in the same condition in which you received it, and in its original packaging. Proof of purchase is required.

How to Start a Return

Email sales@bloomingsea.net with your order number and the reason for your return. If your return is accepted, we will provide the return authorization, return address, shipping instructions, and any applicable return-shipping costs before you send the item. Items returned without prior authorization cannot be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us promptly at sales@bloomingsea.net so we can evaluate the issue and make it right.

Exceptions

Gift cards and items that have been used, altered, or damaged after delivery cannot be returned. This does not affect returns for items that arrived defective, damaged, or incorrect.

Exchanges

The fastest way to exchange an item is to request a return for the original item and place a separate order after the return is approved.

Refunds

We will notify you after we receive and inspect your return. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card issuer may require additional time to post the refund. If more than 15 business days have passed since your refund was approved, contact sales@bloomingsea.net.